Wordpress Care Packages

Wordpress support for the time-strapped.

Here's what you get when outsourcing your website maintenance....

I'll not only relieve you of the stress associated with website projects, but also provide the level of involvement that suits you best.
You can feel confident entrusting your WordPress website with me.
Peace of mind
Prompt, friendly support
Expert help and advice
Time savings

Website Care Packages

Basic Care
Billed monthly
1 hour content updates
Wordpress + plugin updates
Website backup
Security scanning
Standard technical support

All-Round Care

Billed monthly
Everything in Basic Care
3 hours content updates
0.5hr consulting + guidance
Standard technical support

Premium Care

Billed monthly
Everything in Basic Care
6 hours content updates
1hr  consulting + guidance
Speed optimisation
Security scanning
Priority technical support

Frequently Asked Questions

Is a Website Care Plan right for my business?

If you are a busy business owner or Marketing Manager responsible for one or multiple websites, you are in the right place.  A website care plan can take the stress out of website maintenance and content updates. I make sure that your website looks polished, is secure, up to date, and functional. A Website Care Plan take the pressure off you and your team while you focus on more important aspects of your work!

What kind of websites do you manage?

The website care plans are designed with the WordPress platform in mind. I maintain websites for various different industries, including eCommerce websites, blogs, online directories and more.

What are "content updates"?

Content updates refer to minor changes and additions to your website such as text changes, image uploads or blog post uploads. The website care plans cover most of the common content updates, although they do not cover additional development work or new feature implementation.

If you need additional development work, or significant upgrades to your website, please get in touch for a quote.

Does content update time accumulate?

Unused content update time does not accumulate or roll over to the next month.

What are "plugin updates"?

Most Wordpress websites are built using plugins, which is code written by 3rd-party developers to perform specific functions. These plugins need to be regularly updated to keep your website functioning correctly as well as safe from security vulnerabilities. This can be quite onerous if your website makes use of many plugins, which is why we take of plugin updates for you.

What if an update breaks my website?

Should an update cause a problem, I will either fix it or roll back to a stable version of the website. I will advise if there is a better quality plugin available to meet your website's needs.

What is security scanning?

Security scanning refers to the regular scans of your website which alert us to any existing vulnerabilities that require attention. Most common vulnerabilites are easy to secure. However, should a significant problem arise, we will notify you and discuss your options. Please note that if your site is hacked, the website care plan does not cover work undertaken to resolve or secure a hacked website. We will provide a quote for the work in this instance.

What is "speed optimisation"?

Speed optimisation is available under the Premium website care plan and refers to multiple enhancements made to a website which make your website load and function fast as possible.

Can you help with technical hosting issues?

Yes.  I work directly with your hosting company or IT support team to resolve any hosting related or technical issues.

What is the difference between "standard" and "priority support"?

Standard technical support is available under the Basic and All-Round website care plans. Queries will be attended within 1 - 5 business days under these plans.

Priority technical support is available under the Premium website care plan, where queries are attended to within 1 - 2 business days.

Please note that while most queries are fairly standard, some may require more time to resolve due to their complexity.

Can you host my website for me?

Hosting is not included in the Website Care Plans, however, I can make recommendations to you and even assist you get set up with a good host. Give me a call to find out more. 

Can I change my plan if I need to?

You most certainly can, just give me a ring

Is there a contract?

The plans include basic terms and conditions, however there is no minimum contract period. If you need to take a break or cancel your plan, this can be arranged by giving a calendar month's notice.
"Transitioning to Avela design has been the best decision we made regarding our website. I feel like there’s nothing to worry about now, because Laura knows how to deal with any situation that comes up, either technically- or design-oriented."

Let me take care of your website.

Talk to me about one of the available Website Care packages or about a tailor-made plan.
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